Chili Piper

How Spara integrates with Chili Piper.

How to use Chili Piper with Spara

Spara's AI can intelligently push leads to schedule a call with your sales team.

For example, Spara may be tasked with ascertaining the number of employees at a lead's company. Once discovered, if the lead is at a company with >100 employees, Spara can prompt the lead to schedule a call. If the lead is at a company with <100 employees, Spara can instead prompt the leads towards a self-service sign up flow.

There are two methods of using Chili Piper to schedule meetings. The Chili Piper calendar can appear as a modal before your lead engages with Spara:

Or, Spara can show the Chili Piper scheduler during as part of a conversation. This allows Spara to prequalify a lead before letting them schedule a meeting, or to determine which calendar link to use for each lead.

How to integrate Chili Piper with Spara

How Spara's AI uses your Chili Piper calendar must be configured by Spara internally. Please contact your customer service representative to get started.

Calendly calendars are embedded as an iFrame within Spara's interface. All Chili Piper UX can be used by your lead in this format.

You will need to supply the URL to your Chili Piper calendar widget.

https://yourdomain.chilipiper.com/book/me/firstname-lastname

See Chili Piper’s relevant documentation: https://help.chilipiper.com/hc/en-us/articles/12601963874323-Embedding-A-Calendar-or-Booking-Link

Redirecting to a Spara webpage from Chili Piper Concierge

In the Chili Piper Concierge, set up your routing to Redirect To a Spara webpage. In the Redirect To settings, select "Enabled" for Include Form Values in Redirect URL - this ensures that Chili Piper includes lead data via query parameters for Spara to ingest.

You will need to ensure that Spara can read this data from Chili Piper. Chili Piper variables are capitalized with dashes (ex. "First-Name"), which need to be mapped to Spara's variable names. Refer to Mapping Query Parameters for full instructions.

<script type="text/javascript" src="https://app.spara.co/<app_id>.js"></script>
<script>
  Spara = { 
    queryParameterMap: {
      "Email": 'lead_email',
      "First-Name": 'lead_first_name',
      "Last-Name": 'lead_last_name',
      "Company-Name": 'lead_company_name',
      "Employee-Count": 'lead_num_employees',
    }
  };
</script>