Spara Documentation
  • Overview
    • What is Spara?
    • How can Spara help?
  • Channels
    • AI Chat: Smartbar, Navigator & Fullscreen
      • Spara Smartbar
      • Spara Navigator
      • Spara Fullscreen
    • AI Email
    • AI Phone Calls
  • Platform
    • Leads
    • Journeys
    • Analytics
    • Library & AI Training
    • Testing
  • Installation Guide
    • Installing Spara Chat
      • Installing Spara Smartbar
      • Installing Spara Navigator
      • Installing Spara Fullscreen
      • Installing Spara on Webflow
    • Query Parameters
    • JavaScript Events
  • Installation FAQ
  • Integrations
    • Salesforce
    • Hubspot
    • Marketo
    • Slack
    • Chili Piper
    • Calendly
    • Outreach
  • Other
    • Security & Compliance
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On this page
  • How to use Chili Piper with Spara
  • How to integrate Chili Piper Concierge with Spara
  • Redirecting to a Spara webpage from Chili Piper Concierge
  • How to integrate Chili Piper (Legacy) with Spara
  1. Integrations

Chili Piper

How Spara integrates with Chili Piper.

Last updated 2 months ago

How to use Chili Piper with Spara

Spara's AI can intelligently push leads to schedule a call with your sales team.

For example, Spara may be tasked with ascertaining the number of employees at a lead's company. Once discovered, if the lead is at a company with >100 employees, Spara can prompt the lead to schedule a call. If the lead is at a company with <100 employees, Spara can instead prompt the leads towards a self-service sign up flow.

Spara can show a Chili Piper scheduler during as part of a conversation. This allows Spara to prequalify a lead before letting them schedule a meeting, or to determine which calendar link to use for each lead.

How to integrate Chili Piper Concierge with Spara

Provide your customer success representative with the a) domain, and b) router of your Chili Piper Concierge calendar widget. This will be embedded within Spara's interface. For example:

Domain: acme-corp, Router: sales-round-robin

You will also need to enable Chili Piper's JS API for inbound routing with Concierge. This enables Spara to load your Chili Piper concierge calendar as an embed. Make sure that "Third party form is Submitted" is selected as the trigger.

Redirecting to a Spara webpage from Chili Piper Concierge

To redirect from a Chili Piper Concierge scheduled to Spara, you will need to set up Chili Piper to redirect to a URL containing form values in the redirect URL. This provides Spara with the information you lead just submitted to Chili Piper.

In the Redirect To settings, select "Enabled" for Include Form Values in Redirect URL - this ensures that Chili Piper includes lead data via query parameters for Spara to ingest. You can then map those query parameters inside the Spara Platform - see our Query Parameters guide for more information.

How to integrate Chili Piper (Legacy) with Spara

Provide your customer success representative with the full URL of your Chili Piper (Legacy) calendar widget. This will be embedded within Spara's interface. For example:

https://yourdomain.chilipiper.com/book/me/firstname-lastname

See Chili Piper's documentation for full instructions:

See Chili Piper’s documentation:

https://help.chilipiper.com/hc/en-us/articles/32588330506643-Concierge-Snippet-and-JS-API-in-Demand-Conversion-Platform#01J5TW336Q1V1ZR5T6YD4DBB9B
https://help.chilipiper.com/hc/en-us/articles/12601963874323-Embedding-A-Calendar-or-Booking-Link
How to include query parameters from your Chili Piper redirect